1. What You're Signing Up For

Frontline Peer offers two ways to share your experiences:

Echo Program — A newsletter-driven, anonymous service that lets you share stories that inspire safety and learning without revealing who you are.

Tango Program — Rich multimedia storytelling where your story, voice, and likeness may be part of the content you share, always with your ongoing consent. Separate consent forms are negotiated individually to remain flexible and establish terms that meet your specific needs. If you're interested, start a conversation — you're automatically part of the process, and we keep your participation confidential by default.

2. Your Agreement and Representation

By submitting content, you acknowledge and agree to these Terms. You will confirm acceptance via a checkbox or written declaration before your content is processed.
As a contributor, you represent and warrant that:

• Your content is authentic, accurate, and reflects your genuine experience.

• You hold the legal right to share this content and grant the license described below.

• Your submission does not infringe on any third-party rights.

• Your submission does not unlawfully target, defame, or harm any individual or organization.

3. Your Promise to Keep It Safe and Honest

Echo: Do not include personal identifying information — names, dates, employers, locations, or anything that could reasonably identify a person or organization. You are responsible for keeping your submission anonymous. We will review and may remove obvious identifiers, but we cannot guarantee complete anonymity, as context can sometimes reveal identities. If we discover PII in your submission, we will delete or redact it within 30 days of becoming aware of it and will not publish before it is verified by a human.

Tango: You agree to work with us collaboratively on your story, knowing you can review and approve your content before it goes public. Your voice, likeness, and identifying details are protected under a separate consent process negotiated with you individually.

4. How We Use Your Stories

By submitting, you grant Frontline Peer a worldwide, royalty-free, perpetual license to use, adapt, edit, publish, and share your experience for research, and learning. The license you grant also includes the right for Frontline Peer and its partners to use your story in commercial initiatives, including paid workshops, consulting services, and licensed training programs, where revenues support our mission. This includes publication in newsletters, websites, social media, digital and print formats, training materials, workshops, research presentations, and organizational development initiatives through our partners and affiliates.

We may adapt and edit your content for clarity, length, privacy, or technical requirements — but we won't change the core meaning or misrepresent your experience. For Tango, the scope and use of your likeness and voice will be explicitly defined in your individual consent form.

Copyright and Moral Rights: You retain copyright for your original content. To the extent permitted by law, you waive your moral rights in the work so that Frontline Peer may publish, edit, distribute, and adapt your story for research, learning, and organizational improvement purposes without restriction or further consultation—unless otherwise specified in a separate Tango-program consent agreement. This waiver is intended to support organizational reliability and administrative reform. It does not permit use of your story in political campaigns or contexts that misalign with public safety or our mission.

Honorarium: Frontline Peer may offer an honorarium as recognition of your contribution. Eligibility and amounts are determined on a case-by-case basis and depend on how your story is used and the scope of your involvement. We encourage you to discuss potential compensation when submitting or collaborating with us by sending us an inquiry. For Tango participants who may receive honorarium compensation, all pricing, payment terms, and delivery timelines for any compensation will be clearly outlined in your individual consent agreement before you agree to proceed.

5. Privacy & Accessibility

For comprehensive details on data collection, processing, storage, your rights, and cross-border transfers, see our Privacy Policy. We are committed to providing services that are responsive to unique human needs. If you require accommodations to submit your story, please use any available means below to reach us by phone, email, or post to explain how we can be more responsive to your needs.

• Book a Confidential Peer Call

• Send us an Inquiry

• Write to us via post:
  c/o Director, Emion Innova Inc.
  5063 North Service Rd #390 Burlington, ON Canada L7L 5H6

6. Age Requirement

You must be the age of majority in your jurisdiction (18 or 19) to submit. By submitting, you confirm you meet this requirement.

7. Jurisdiction and Governing Law

These Terms are governed by the laws of Ontario and Canada. By submitting, you agree to the exclusive jurisdiction of the courts of Ontario for any disputes. The license you grant is subject to Canadian copyright law and Ontario provincial law.

8. Disputes and Complaints

Got a concern? We want to make it right. Get in Touch with details, and we'll work with you to find a resolution within 30 days. If we can't reach agreement, you retain your right to file a complaint with the Office of the Privacy Commissioner of Canada, and we endeavor to exceed these standards.

9. Limitation of Liability

Given the nature of our service and the complexity of managing user-generated content at scale, Frontline Peer is not liable for indirect, incidental, special, or consequential damages arising from your submission, our use of your story, or third-party use of content. You agree to indemnify and hold harmless Frontline Peer, its subsidiaries, officers, directors, employees, and agents from any claims, damages, or legal costs arising from your submission or breach of these terms.

Third-Party Use: While Frontline Peer controls how your story is initially published and distributed, once shared through our partners, affiliates, or licensed organizations, we cannot control all downstream uses. We commit to contractual terms requiring partners to respect the spirit of your contribution, but acknowledge that secondary use by third parties may occur beyond our direct oversight.

10. Changes to These Terms

We may update these Terms occasionally. Continued use after updates means you agree to the revised terms, which we'll post on our website with an updated effective date.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Frontline Peer. If any provision is found to be unenforceable under Canadian or Ontario law, the remainder continues in full effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable.

12. Contact

Email: info@frontlinepeer.com
Address: 5063 North Service Rd #390, Burlington, ON L7L 5H6 Canada

Version: 20251125.1342 | Effective: November 25, 2025

Frontline Peer™ is operated by Emion Innova Inc., an Ontario-registered social enterprise. BN# 704941020RC0001